FAQ

Squishface Pet Products

We currently offer the following pet products:

1. Wrinkle Paste
2. Wrinkle Wipes
3. Tear Stain Paste
4. Ear Wipes
5. Paste Applicator

Each product was formulated with the health & care of your pet in mind! Keep an eye out for even more great things ahead.

Yes, we have recently begun partnerships with select stores around the United States. You can find more information on our Store Locator page.

About Squishface Wrinkle Paste

This multi-purpose Holy Grail wrinkle cream keeps the delicate spots between wrinkles and tails pockets clean and dry, removes tear stains, and helps soothe itchiness for a happier, healthier pup! It even helps irritated toes and tail pockets!

Buy Wrinkle Paste Now!

English Bulldogs, French Bulldogs, Pugs, Shar Peis, Nepolitan Mastiffs, Bloodhounds, Dogue de Bordeaux, Bullmastiffs, Frenchies, Basset Hounds, and more!

If you have a dog with longer fur around their face, try Squishface Tear Stain Paste – with a slightly different formula to remove tear stains from fluffy pups.

Use wrinkle paste as a protective barrier on your dog’s nose rope, wrinkles and skin folds, toes or tail pockets, and to remove stubborn tear stains in bulldogs.

For best results we recommend cleaning the area of debris with Wrinkle Wipes before applying fresh Wrinkle Paste once daily for 7 to 10 days. Some happy customers can see results within 3 - 4 days but it may take a little longer to clear up - consistency is key! Once you reach the desired results, apply once every other day or as needed to keep itchiness and funk at bay!

Watch this short video for some tips for applying bully paste
to dog wrinkles.

Many people think that Wrinkle Paste is the same as diaper rash or other barrier creams; however, this is not true. The Squishface Wrinkle Paste formula was created specifically for sensitive skin dogs prone to allergies, and intentionally leaves out common and unnecessary irritants such as essential oils, aloe, fragrance and lanolin.

Allergy prone dogs such as bulldogs can react to many different environmental and food allergens so using products with a limited, clean ingredient list is important in maintaining their health. 

Read More...

Wrinkle Paste is made in the USA (New York to be exact!) and packaged in a laboratory that adheres to strict production standards. Calming shea butter with protective avocado oil are among the carefully chosen ingredients that work together to soothe sensitive skin.

Wrinkle Paste forms a water-repellent barrier on the skin surface which keeps moisture, yeast, fungus & bacteria from irritating the delicate areas such as skin folds, the nose rope, toes, tail pockets, tear stains and wrinkles. Thousands of reviews on Amazon and Squishface.com, plus incredible before and after pics don’t lie!

Click here to see what Squishface do!

The product may separate during transport (similar to natural peanut butter - the oils separate and must be stirred before use.)

If so, knead the tube firmly for several seconds prior to use. If still separated, place in refrigerator or cool spot prior to use. Separation does not affect the efficacy of the product in any way.

While not intended for ingestion, even if accidentally ingested - dogs lick, it happens! - Wrinkle Paste moves quickly and safely through the system. At most, you may see some white streaks in the waste. 

That being said, the formulation is such that if a dog does ingest more than a few licks, the high amount of oils (since we don't use water or alcohol) in it tends to not sit well in the stomach & usually causes vomiting. Not cute, but a normal response. And then usually they just go on about their business being a doggo.

About Squishface Wrinkle Wipes

Use these dog wrinkle wipes on any place your pup needs
to be cleaned – wrinkles, tail pockets, paws, around their face, and more. They are perfect for those hard-to-clean places. Since there’s no harsh chemicals, you don’t need to worry about stinging or irritation.

Squishface Wrinkle Wipes were designed to be effective independent of the Wrinkle Paste & Tear Stain Paste; however, they are a powerhouse when used together. This is why we offer Paste + Wipe Bundles with incredible savings!

We have recently updated the formula so that the Wrinkle Wipes now include 50% more fluid than the previous version. We have also introduced new packaging with a flip-top lid that seals to hold in the moisture and keep them fresher longer. And as an added bonus, there’s 5 more wipes included for the same price!

Buy Squishface Wrinkle Wipes

It’s not breed specific! Just a few examples are English Bulldogs, French Bulldogs, Pugs, Shar Peis, Neapolitan Mastiffs, bloodhounds, Dogue de Bordeaux, Bullmastiffs, Frenchies, Basset Hounds, Pomeranians, Shih-tzus, Maltese, Poodles, Westies, Bichon Frises, Coton de Tulears, Bologneses, and more!

Anywhere your pup needs some freshening up! However, the wipes are often used for wrinkles, tail pockets, paws and toes, faces, tear stains, girly dog bits (the vulva), and puppy bums!

1. No Strong Odor
2. Limited Clean Ingredient List
3. Larger Size Than Other Wipes (5" x 7")
4. Formulated Specifically for Pets
5. 100% Alcohol-Free

The wipe formula was created specifically for sensitive skin dogs prone to allergies and intentionally leaves out common and unnecessary irritants such as essential oils, aloe, fragrance and lanolin.

Squishface Wrinkle Wipes contain phytosphingosine in them and no other dog wrinkle wipes have that. Nobody. It’s a skin lipid with anti-inflammatory and antibacterial properties. It helps rebuild the natural ceramides found in the skin barrier that is critical in helping keep the skin healthy. So not only do our wipes clean the skin of the bad stuff but also actively help to rebuild the skin.

Allergy-prone dogs such as bulldogs can react to many different environmental and food allergens so using products with a limited, clean ingredient list is important in maintaining their health.

Wrinkle Wipes are made in the USA and packaged in a laboratory that adheres to strict production standards.

Wrinkle Wipes clean delicate areas such nose rope, toes, tail pockets, tear stains and wrinkles of yeast, fungus & bacteria to prevent irritation.

Click this link to see more before and after pics of clean and happy dogs!

About Squishface Tear Stain Paste

Squishface Tear Stain Paste cleans and protects your dog’s tear stain areas by forming a water repellent barrier to help keep moisture, fungus and bacteria at bay.

It's a similar formula to our popular Wrinkle Paste, but it has a thinner consistency to allow penetration through longer dog fur.

Buy Squishface Tear Stain Paste Now!

The Squishface Tear Stain paste formula was created specifically for sensitive skin dogs prone to allergies, and intentionally leaves out common and unnecessary irritants such as essential oils, aloe, fragrance and lanolin.

Allergy prone dogs such poodles, shih-tzus, and malteses can react to many different environmental and food allergens so using pet care products with a limited, clean ingredient list is important in maintaining their health.

Tear staining is caused by excessive tearing, which can have many causes on their own. The most common causes of excessive dog tears are:

Allergic reactions to environment

Reactions to ingredients in their food (You may need to experiment to the best dog food for tear stains for your dog)

Teething

Tear duct blockage

Dog eye infection

Eyelash infection or abnormality

Ear infections

Eyelid abnormalities

If your dog has developed seasonal allergies or is prone to epiphora for other health reasons, you may not be able to completely stop tear stains from happening even with medication. You can, however, treat the tear stains it causes with Squishface Tear Stain Paste, which creates a barrier that protects the skin and fur from becoming stained.

Check out our blog for more information about the causes of tear stains.

Tear Stain Paste forms a water-repellent barrier on the skin surface which keeps moisture from tears, yeast, fungus & bacteria from causing stains.

Thousands of reviews on Amazon, plus incredible before and after pics don’t lie! Click this link to see more before and after pics of clean and happy dogs!

Tear Stain Paste is an effective tear stain remover for dogs with longer hair around their face like Pomeranians, Shih-tzus, Maltese, Poodles, Westies, Bichon Frises, Coton de Tulears, Bologneses,
and more! It’s not breed specific! Tear Stain Paste and Wrinkle Paste are especially great for removing tear stains from white dogs!

If you have a dog with more wrinkles, try Squishface Wrinkle Paste which has a slightly different formula that stays put in those delicate skin folds.

Use Tear Stain Paste as a protective barrier that cleans and protects by forming a water repellent barrier which keeps moisture, yeast, fungus, bacteria and stains at bay.

For best results we recommend first cleaning the eye area with Wrinkle Wipes, removing any debris or eye boogers, and then applying fresh Tear Stain Paste once daily for 7 to 10 days.

Some lucky customers will see results within 3 - 4 days, but it sometimes may take a little longer to clear up - consistency is key! Once you reach the desired results, apply once every other day or as needed for maintenance.

Watch this short video for some tips for applying dog tear stain remover!

While not intended for ingestion, even if accidentally ingested - dogs lick, it happens! - Wrinkle Paste moves quickly and safely through the system. At most, you may see some white streaks in the waste. 

That being said, the formulation is such that if a dog does ingest more than a few licks, the high amount of oils (since we don't use water or alcohol) in it tends to not sit well in the stomach & usually causes vomiting. Not cute, but a normal response. And then usually they just go on about their business being a doggo.

Returns & Refunds

You may return your item/items within 30 days of your purchase. To be eligible for a return, your item must be in unused and the same condition you received it.

Due to sanitary issues, we are not able to accept returns
for opened or used product.

To return your product, you should mail your product to:

Squishface
205 N Stephanie St, D-317
Henderson NV 89074
United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at
Bark@Squishface.com and send your item to: Squishface, 205 N Stephanie St, D-317, D-317, Henderson NV 89074, United States.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Once we receive your return package and it's inspected, we will send you an email to notify you that we have received your returned item and if it is eligible for a refund.

It can take up to 10 business days for refunds to show up in your account.

If you you are not sure you have received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received
your refund yet, please contact us at Bark@Squishface.com

Shipping

All orders within the Contiguous United States (Upper 48) are shipped for free. Alaska, Hawaii & Puerto Rico have an additional charge.

International orders are calculated based on location and weight/size of package. Buyer is responsible for all taxes and import fees incurred with shipment.

We currently ship to the United States, (including Alaska, Hawaii, and Puerto Rico), Canada, Australia, United Kingdom, Ireland, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belgium, Bermuda, Cayman Islands, Chile, Denmark, Fiji, France, Germany, Greenland, Hungary, Iceland, Italy, Luxembourg, Malta, Netherlands, Norway, Poland, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Sint Maarten, St. Vincent & Grenadines, Sweden, Switzerland, Turks & Caicos Islands, U.S. Outlying Islands, British Virgin Islands, Finland, Brazil

Please note that any extra duties, taxes, and import fees ARE NOT included in your total, and you may be expected to pay them upon arrival. We have no way of anticipating these costs, and have not control over them. We will not issue refunds if you decide not to pay these charges or abandon the product.

You can also contact us at Bark@Squishface.com if you have any questions.

Most in-stock items ship within 1 business day. You will receive an email with tracking information when it has been dispatched.

We typically utilize USPS and UPS for shipping. This may change based on your location, especially for international orders.

First, check your mailbox! Squishface products are often shipped in padded envelopes that will fit in your mailbox. We love this because it's safer than leaving it at the door!

If it's not there, send us an email at Bark@Squishface.com and we'll help you out.

Subscribe & Deliver

Squishface’s Subscribe & Deliver program is convenient way for you to get your Wrinkle Paste, Tear Stain Paste, and Wrinkle Wipes delivered to you on a regular schedule so you never have to worry about running out. The service is easy to use and you can make changes online whenever you need - you can change your delivery frequency, next order date, or quantity anytime. Changes to orders can be made up to two business days prior to the next scheduled shipment date.

Learn More About Subscribe & Deliver Here